The Service Navigation program’s goal is to improve participants’ knowledge of and ability to access community resources by supporting them in navigating the complex systems of mental health, substance abuse, education and other community institutions. The Service Navigators provide one-on-one navigation services to individuals and families to help discern their needs and provide linkage support, including linguistic and cultural interpretation of documents and services. From July 1, 2018 - June 30, 2019, the service navigators conducted 470 one on one sessions with 165 total clients. The types of services that clients request assistance in navigating are medical and mental health services, child care, employment, education, basic needs, interpretation, legal issues, and parenting resources.
Call to schedule an appointment with our trained bilingual and bicultural staff who are ready to help assess and support you in accessing and navigating community resources.
To schedule an appointment our main office in McHenry at 815-322-2357.